Companies We’ve Worked With
Our Approach to Managed Services
At Nimble Technology, we take a proactive approach to managed IT services, ensuring your business remains secure, connected, and operational at all times. Our expert team works closely with you to assess your IT needs and implement tailored solutions that drive efficiency and performance.
With extensive experience across industries, we provide comprehensive managed services, including networking, hosted services, and business continuity planning. Whether you need reliable WiFi installation, domain management, or failover internet solutions, we deliver IT services that keep your business running smoothly.
We prioritise clear documentation, ensuring your IT infrastructure is well understood and maintained for long-term success. Built to last and ready to expand with you!
Our 3-Step Process to IT Support
1
Understand Your IT Needs
We begin with a free consultation to discuss your challenges and objectives. Our experts provide tailored recommendations based on industry best practices.
2
Implement the Right Solutions
Once the scope is defined, we deploy and configure your IT solutions efficiently, minimising disruption to your operations.
3
Ongoing Support & Optimisation
We provide continuous monitoring and support, ensuring your IT systems remain reliable, secure, and optimised for performance.
Networking
Hosted Services
Douglas & Gordon
Boosting Productivity with Optimised Wi-Fi Connectivity
Background
Douglas & Gordon reached out to Nimble for help with persistent Wi-Fi connectivity issues across their head office. While their in-house IT engineers were capable all-rounders who had handled the initial network setup, they lacked specialised wireless expertise. Staff were experiencing frequent connection drops in certain office areas, with meeting rooms particularly affected, causing disruption to client presentations and video conferences.
Our Approach
We began by understanding their connectivity pain points and how network issues were impacting daily business operations. After assessing their current setup and equipment, we conducted comprehensive heat mapping scans across the office to identify areas of weak or non-existent WiFi coverage, focusing on:
Signal Strength Analysis: Mapping dead zones and weak signal areas throughout the workspace
Interference Detection: Identifying sources of network congestion and signal disruption
Access Point Optimisation: Reviewing current equipment placement and configuration
Quick Win Implementation: Applying immediate fixes to their existing setup for the most cost-effective improvements
Following the survey, we provided Douglas & Gordon with a detailed technical report containing a full breakdown of identified issues, documentation of quick fixes implemented, and strategic recommendations for long-term network enhancements to future-proof their wireless infrastructure.
Results
Following our Wi-Fi optimisation, Douglas & Gordon experienced immediate and dramatic improvements to their network performance:
400% Speed Increase: User devices now consistently achieve over 100Mbps, up from the previous 20-40Mbps speeds
Complete Coverage: Strong wireless signal now reaches every corner of the office with zero dead spots
Enhanced Productivity: Meeting rooms now support seamless video conferencing and client presentations without connectivity interruptions
Future-Ready Infrastructure: The optimised network can easily handle increased device loads as the business continues to grow
The quick fixes delivered instant relief, while the comprehensive recommendations provide Douglas and Gordon with a clear roadmap for maintaining peak wireless performance as their team expands.
Conclusion
By conducting a comprehensive Wi-Fi survey and implementing targeted optimisations, we helped Douglas & Gordon eliminate connectivity frustrations and create a robust wireless infrastructure that supports their growing business operations.
Ready to boost your business? Contact us today to start your project!
